Before You Visit

Here’s a few bits of information to help you before you visit and get organised for your day out. If you don’t find the information you are looking for here feel free to look at our FAQs page.

Important notice regarding the weekend of 15th & 16th February

With regard to the current Met Office weather forecasts for this weekend, we are planning to remain open as usual. We have suspended online ticket sales for both days just in case we need to shut at short notice, so visitors will be able to pay on the day only. We are constantly monitoring the weather throughout the weekend with any changes being published on our website and social media.

Top Tip

We now have bird feed vending machines so make sure you bring some 20p coins so you can feed our ducks and geese to your heart’s content!


Unfortunately, unless they are assistance dogs, dogs cannot enter the main reserve or adventure play areas. As a nature reserve we need to consider the welfare and well-being of our captive, resident and visiting species.

Dogs are allowed in our Courtyard Hub and Courtyard Cafe, (where they need to be kept on a lead and in the Function Room only).

Our car park does not currently offer any decent shade and it doesn’t take long for a dog to suffer in a car, so please do not leave your dog in the car. As an alternative Petit Paws are just 6 miles from Pensthorpe and offer a home-from-home day care service for your dog. Please contact Sylvia Yerby on 01328 878823 or 07887 564600.

What to wear

We recommend good outdoor clothing and walking shoes to make the most of our nature trails and the further reaches of our nature reserve. Norfolk is one of the driest counties in the UK but that doesn’t stop the odd rainfall here, so bring a pair of wellies and umbrella just in case. You can always leave them in the car for emergency use!

We have a wonderful little stream running through WildRootz, our outdoor play area, which kids love to splash and jump about in. Plenty of children and adults take their shoes and socks off in the summer, but please play safe as this is at your own risk. Why not bring a towel and a spare change of socks and shoes, especially if you have children who like to make a big splash!